Mayor goes public with complaints against property management in city

Leaders Emphasize Importance of Contacting City With Code Enforcement Issues

Sioux Falls, South Dakota: The City of Sioux Falls is reminding the community of the code enforcement process outlined in Chapter 40 of the City’s Code of Ordinances. Code enforcement is a coordinated effort with multiple City teams, including the Sioux Falls Police Department, Sioux Falls Fire Rescue, Planning and Development Services, the Health Department, Public Works, and the City Attorney’s Office. This team is dedicated to enhancing the quality of life for the residents of Sioux Falls to achieve the ultimate goal of compliance.

In 2024, Code Enforcement responded to over 5,400 cases in Sioux Falls. Some of the more common code issues include public sidewalk snow removal, overgrown grass, rental property building issues, or piles of garbage. If tenants think there is a code violation at their rental property, they should take the following steps:

1. Note the details. Take photos of the issue and note the date, time, location (specific address is best), and any other important details.
2. Review your current lease agreement. Some questions and concerns could be answered quickly by checking a lease agreement.
3. Contact your property owner or manager and provide details on the issue.

If the property owner or manager does not respond or address the issue, the tenant should file a complaint with the City of Sioux Falls. Complaints can be submitted online at siouxfalls.gov/report. Tenants can also call Property Maintenance at 605-978-6900 or Environmental Health at 605-367-8760. For guidance on which department to contact or what constitutes a code violation, visit siouxfalls.gov/tenant.

“Owning and managing rental homes in Sioux Falls comes with a responsibility, and we expect it to be done properly,” said Mayor Paul TenHaken. “We hold all property owners and management companies to a high standard in our city to ensure our residents have safe, clean, and reliable housing. We ask tenants to continue contacting our teams when issues are not getting addressed in their rental properties, so we can ensure swift accountability.”

Residents can visit siouxfalls.gov/tenant for more detailed information and steps to take if they have an issue with their rental property.

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